Privacy Policy

Introduction

Fundraise Finserv ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Fundraise Finserv when you visit our website, use our services, or interact with us.

By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Personal Information

We may collect the following personal information when you use our services:

• Name, email address, and phone number
• Date of birth and government-issued identification numbers
• Employment information and income details
• Financial information including bank account details
• Credit score and credit history information
• Address and residential information

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our website
• Referring website addresses
• Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for the following purposes:

• To process loan applications and provide financial services
• To verify your identity and assess creditworthiness
• To communicate with you about our services and loan status
• To improve our website and customer experience
• To comply with legal and regulatory requirements
• To prevent fraud and ensure security
• To send marketing communications (with your consent)

Information Sharing and Disclosure

We may share your information in the following circumstances:

With Financial Partners

We share your information with banks, NBFCs, and other financial institutions to process your loan applications and provide you with the best loan offers.

With Credit Bureaus

We may share your information with credit bureaus (CIBIL, Experian, Equifax, etc.) to obtain your credit score and report.

Legal Requirements

We may disclose your information when required by law, court order, or government regulation.

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website and conducting our business.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure data storage and access controls
• Regular security audits and assessments
• Employee training on data protection
• Compliance with industry security standards

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Consent Withdrawal: Withdraw consent for marketing communications
• Data Portability: Request transfer of your data to another service provider

To exercise these rights, please contact us at privacy@fundraisefin.com.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve website functionality and performance

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: